Cancel whenever you like — here is exactly how billing works.
My Her Journey (myherjourney.com) is owned and operated by MJ Professional Solutions LLC, a limited liability company registered in South Carolina, United States. In these pages, "we," "us," and "our" mean MJ Professional Solutions LLC.
Mailing address:
MJ Professional Solutions LLC
652 Bush River Road, Ste. 217
Columbia, SC 29210
Company website: www.mjprofessionalsolutions.com
Legal & privacy contact: support@mjprofessionalsolutions.com
Last updated: August 17, 2026
Premium and VIP memberships are billed in advance, monthly or annually, and renew automatically until you cancel. Prices are shown in US dollars and are charged through our payment processor, Stripe. We do not store your card details.
You can cancel at any time from Account → Membership. Cancellation stops future renewals; your paid features stay active until the end of the period you already paid for, and your account then returns to the Free plan. Your journal entries and history remain in your account.
Because memberships give immediate access to digital content and AI reflections, payments are generally non-refundable. As a courtesy, we will review a refund request for the most recent charge if it is made within 7 days of that charge and the paid features were not meaningfully used.
If you were charged twice, charged after cancelling, or believe a charge was made in error, email us and we will investigate and refund any charge we confirm was incorrect.
Referral credit and promotional periods have no cash value and cannot be exchanged for a refund. If a trial converts to a paid plan, the cancellation terms above apply.
If we change membership pricing, existing members keep their current rate until their next renewal, and we will notify you before the new price applies.
Email support@mjprofessionalsolutions.com or use our contact form. Include the email on your account so we can find the charge quickly.